84 Lister St, Glasgow G4 0BY
0141 553 4000

Claim Management

When you are confronted with damage your car or fleet vehicle it pays to have a solid claims management service on call. Whether a third party or your own accidental damage to someone else’s vehicle, Patons can help.

We will take control of the process and allow you peace of mind that it is being handled in a rigorous, fair fashion. This follows a process through first notification of loss, claim assessment, claim research, loss recovery, damages repair, claim reporting and fraud prevention.

We are conveniently located to support drivers and fleet owners throughout Scotland, including Glasgow and the West of Scotland, Edinburgh and the East of Scotland, Dundee, Aberdeen and the North East of Scotland and Perth, Stirling and Central Scotland.

What do we offer?:

  • First Notification of Loss (FNOL)
  • Cover assessment
  • Claim research
  • Loss recovery
  • Damage repair management
  • Claim reporting
  • Fraud prevention check

Why Patons?:

  • Exemplary Service
  • Kitemark
  • Convenience
  • Location
  • Replacement Courtesy Car
  • Claim Management
  • Mobile Estimates
  • Transparent quotes
  • Full Valet


We support car insurers and car owners throughout Scotland

  • Glasgow and the West of Scotland
  • Edinburgh and the East of Scotland
  • Dundee, Aberdeen and the North East of Scotland
  • Perth, Stirling and Central Scotland

Drop Us A Line

We would love to hear from you, whether you are an insurer who would like to refer customers to our Glasgow accident repair garage, or if you are a mmeber of the public who has been in an accident and needs a trusted repair centre.

We have invested and continue to invest in our Glasgow site. The greater capacity ensures that no job sits for too long before being addressed, a problem you may find with other smaller garages.
Our team are available to you throughout the repair process. We have an effective and transparent tracking process that helps insurers and the public know exactly how long a repair will take.
We have invested heavily in staff training and the result has been recognised with the BSI Kitemark for Vehicle Repair. We are an industry standard repair centre with benchmark service.

working hours

Monday – Friday: 8:00 – 16:30 Hrs (Phone until 17:30 Hrs)
Saturday: 8:00 – 18:30 Hrs
Sunday: 11:00 – 15:00 Hrs (Phone until 16:30 Hrs)

we are here

84 Lister St, Glasgow, G4 0BY
Phone: 0141 553 4000
Email: info@patonsarc.com